Hurricane Matthew: Assistance for North Carolina Families and Businesses

Assistance for North Carolina Families and Businesses

The following counties have been designated for Individual Assistance by the President: Anson, Beaufort, Bertie, Bladen, Brunswick, Camden, Carteret, Chatham, Chowan, Columbus, Craven, Cumberland, Currituck, Dare, Duplin, Edgecombe, Gates, Greene, Halifax, Harnett, Hertford, Hoke, Hyde, Johnston, Jones, Lee, Lenoir, Martin, Moore, Nash, Northampton, Onslow, Pasquotank, Pender, Perquimans, Pitt, Richmond, Robeson, Sampson, Scotland, Tyrrell, Wake, Washington, Wayne, and Wilson. People living in these counties can register with FEMA to access all federal assistance programs:

• Apply online at www.DisasterAssistance.gov.  
• Constituents may call the registration phone number at 1-800-621-3362; those who have a speech disability or hearing loss and use TTY, should call 1-800-462-7585 directly; for those who use 711 or Video Relay Service (VRS), call 1-800-621-3362.

North Carolina residents who suffered losses and damage as a result of Hurricane Matthew can get information about disaster assistance at Disaster Recovery Centers (DRC). Find the locations through the FEMA app or at http://www.ncdps.gov/disaster-recovery-centers.

Certain businesses and individuals living in counties with Individual Assistance designations may qualify for tax filing deadline postponements. For more information click here or contact the IRS disaster hotline at 866-562-5227.

Dial 211 for North Carolina’s toll-free emergency hotline

If you need Red Cross assistance, please call 1-800-768-8048.

For information on how to help those effected by Matthew, click here.

Additional Information can be found at: www.DisasterAssistance.gov and https://readync.org/

 Download the FEMA mobile app for disaster resources, weather alerts, and safety tips. The app provides a customizable checklist of emergency supplies, maps of open shelters and recovery centers, disaster survival tips, and weather alerts from the National Weather Service. The app also enables users to receive push notifications reminding them to take important steps to prepare their homes and families for disasters.

Please be aware of SCAMS

• Federal and state workers never ask for, or accept money, and always carry identification badges.
• There is NO FEE required to apply for or to get disaster assistance from FEMA, the U.S. Small Business Administration or the state.
• Scam attempts can be made over the phone, by mail or email, text or in person.
• Anyone who suspects fraud should call FEMA’s Disaster Fraud Hotline at 866-720-5721, or the state’s Attorney General fraud hotline.

Help with SBA Loans

• The U.S. Small Business Administration (SBA) offers low-interest disaster loans to help homeowners and renters as well as businesses of all sizes and private non-profit organizations to cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations.

• Contact U.S. Small Business Administration’s Disaster Assistance Customer Service Center by:
• Calling 800-659-2955
• Emailing disastercustomerservice@sba.gov
• Visiting SBA’s website at www.sba.gov/disaster
• Deaf and hard-of-hearing individuals may call 800-877-8339

North Carolina Assistance Programs

COMMUNITY RESOURCES TO HELP WITH RECOVERY

• United Way North Carolina 2-1-1:  www.nc211.org/
• Salvation Army: (800) 725-2769
• Catholic Charities of Raleigh: (919) 790-8533
•  Department of Housing and Urban Development (HUD) disaster resources: (202) 708-1112,TTY: (202) 708-1455 http://portal.hud.gov

EMPLOYMENT HELP

• Career One Stop:  (877) 872-5627 or TTY (877) 889-5627, www.careeronestop.org

FOOD NEEDS

• North Carolina Food Services: (919) 855-4800 or  www.ncdhhs.gov   
• Feeding America: www.feedingamerica.org
• Food Bank of Central & Eastern North Carolina: www.foodbankenc.org
• Albemarle Food Bank: www.afoodbank.org              
• USDA Meat and Poultry Hotline for food safety: (888) 674-6854

HEALTH AND HUMAN SERVICES FOR THOSE IN NEED  

• North Carolina Department of Health and Human Services:  (919) 855-4800 or www.ncdhhs.gov

HELP FOR LOW-INCOME FAMILIES

• Helping paying bills for low-income families www.needhelppayingbills.com

HOT LINES FOR EMERGENCY HELP

• If you or someone you know is in immediate danger because of thoughts of suicide
• Suicide Hotline: (800) 784-2433 or (800) 273-8255 or  www.suicide.org
• The National Domestic Violence hotline: (800)799-7233
• Alcoholics Anonymous: www.aa.org

FARM SERVICES AVAILABLE

• Farm Service Agency:  (919) 875-4800  www.fsa.usda.gov/state  
• The N.C. Cooperative Extension Service: (919) 515-2813, has office in all 100 counties www.ces.ncsu.edu  
• FSIS Small Plant Help Desk by phone at (877) 374-7435
• Farmers who have an agricultural emergency can call 1-866-645-9403, and find additional information at www.ncagr.gov/disaster
• USDA farm loan fact sheet, click here.
• USDA Disaster handout, click here.
• Hurricane Loss Worksheet, click here.

HOUSING NEEDS

• Housing Assistance www.nchousing.org
• Rural Development
  • Multi-Family Housing Programs: (919) 873-2050
  • Single Family Housing Programs: (919) 873-2051

TRANSPORTATION

• Call 5-1-1 or use the ReadyNC  mobile app for the latest updates on road closures
• North Carolina Department of Transportation:   www.ncdot.gov
• Department of Motor Vehicles:  (919) 715-7000

UNEMPLOYMENT ASSISANCE FOR SURVIVORS

• Department of Labor: (866) 487 2365, TTY (877) 889-5627
• North Carolina Division of Employment Security:  (866) 487 2365, TTY (877) 889-5627, www.ncesc.com

TEAR OUT, CLEANOUT, DEBRIS REMOVAL, MOLD REMEDIATION

• Baptist Men of North Carolina:  (800) 395-5102 ext. 5605  www.baptistsonmission.org 
• North Carolina Conference United Methodist Church www.nccumc.org,  (888) 440-9167

LEGAL AID AVALIABLE FOR SURVIVORS

• The Legal Services Corporation has established a toll-free legal aid hotline for survivors of Hurricane Matthew in North Carolina. Survivors seeking legal assistance can call the toll-free helpline at 1-800-662-7407 or go to http://www.legalaidnc.org/get-help/Pages/hurricane-matthew/default.aspx  for disaster-related information. The hotline is available weekdays from 9 a.m. to 4 p.m.

VOLUNTEER OPPORTUNITIES

• www.ncvoad.org

Locations of North Carolina DRC’s and SBA Recovery Centers

SBA Business Recovery Centers

Pitt County

Small Business & Technology Development Center (SBTDC) Regional Service Center

East Carolina University Willis Building

300 E. 1st Street

Greenville, NC   27858

Days:              Monday through Friday, 8 a.m. – 5 p.m.                  Closed: Sundays

                        Saturdays, 9 a.m. - 1 p.m.

Cumberland County

Small Business & Technology Development Center at Fayetteville State University

Small Business and Economics Building, Suite 306, Rooms A & D

1200 Murchison Road

Fayetteville, North Carolina 28302

Days:               Monday through Friday, 9 a.m. – 6 p.m.

                        Saturdays Starting Oct. 22, 9 a.m. – 1 p.m.              Closed: Sundays

Robeson County

Robeson Community College Workforce Center

5160 Fayetteville Rd.

Lumberton, NC 28360

Days:               Monday through Friday, 9 a.m. – 6 p.m.

                        Saturdays Starting Oct. 22, 9 a.m. – 1 p.m.              Closed: Sundays

Disaster Recovery Centers

Hours are Monday through Saturday, 10 a.m. to 7 p.m. until further notice.      Closed Sundays

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